REA Testimonials
Since REA was founded in 1984, we've helped more than 100,000 agents change the way they do business. Enjoy these success stories from some of the biggest players in commercial real estate:
- CB Richard Ellis, Inc.
- Coldwell Banker Commercial
- Colliers International
- Ellis Hayes, Inc.
- Grubb & Ellis
- Marcus & Millichap
- NAI
- Noble Crest Property Group
Your product is superior to Act, Salesforce, Dynamics CRM, Business Contact Manager, Pro Gold, Top Producer, Catalyst, Outlook and just about every other product I could find over the last 1.5 years of researching customer relationship management (CRM) solutions for Real Estate. I believe you have created one of the best, if not the best overall solution. Layout, functionality the interface, it has everything needed, nothing more, nothing less. Thanks! The tutorials are easily accessible and very easy to follow. So far it seems to be a complete package.
Christopher E. Hayes
Ellis Hayes, Inc.
New York City
I use your “Project” feature to track each listing I have in inventory. I track each phone call, note, meeting, email, etc. with the software and I send my clients a monthly summary of all the activity that pertains to their property. I also manually add a “link” from each one of my history records to the appropriate property (so I can go to the property record and see all the related entries). I would love a feature to be added to the “Project” properties that would allow me to relate the project to a property….that way every time I add a “Project” record the software will automatically link the entry to the appropriate “Property.” Please let me know if this might happen. Thank you very much!
I was a Realhound user for over five years. I cannot tell you how happy I am with the simplicity and intuitiveness of your software. I can do everything I did with Realhound and more…plus I really appreciate the ONE TIME FEE for REA9 vs. an annual fee for Realhound. Not to mention the fact I can call your office and get live support. This software allows me to never miss a follow up to a prospect and has me dominating my marketplace. Thank you for this incredible product. I have only been using it for the past three months but I am convinced it is the best CRE database program in the market.
Ken Wimberly, CCIM | Managing Director
Noble Crest Property Group – DFW Metro South
After using a number of other contact management databases for real-estate, including ones that are add-ons to ACT, I have found REA to be the Best. I spent a number of months configuring and importing data into a real-estate contact management program that was an ACT add-on designed for commercial real-estate. While it did allow me to add more fields to its various screens, that was about its only plus. You see, once I loaded the properties into the database and tried to do a basic search it would just sit there for 20 minutes until I shut it down and re-booted. Oh and load times were painfully slow, too.
In REA I can use its pre-configured imports or do a custom import of my own liking. REA has links to Loopnet, Efax, built in e-mailing, and the ability to link to outside documents. You can have multiple sales comps linked to your property, which can link to multiple owners, agents, and even link to vendors, thereby giving you the ability to keep everyone at your fingertips who is involved in your sales transactions. And most of all it is fast. I have over 15000 properties imported and searches take a few short seconds. Fast, stable, and designed from the ground up for commercial real-estate.
Jack Silva
TRI Commercial Real Estate Services
San Francisco, CA
I can honestly say that a reliable database system is mandatory for me to successfully close millions of dollars in real estate transactions every year. REA enabled my team to quickly respond to every situation, putting me in a position to always know my clients needand respond to them quickly and without extra effort. REA gives me and my staff access to all the people, properties and relationships I need to effectively generate and close deals. In addition, the company is extremely responsive to my requests and the technical support cannot be matched by any software company. I can confidently recommend it to new or experienced brokers who want to use the best software tool for commercial real estate.
Alex Mogharebi
Senior Director
Marcus & Millichap, continuous agent for 10 years
We chose REA because we wanted our brokers and associates to have the very best tools available for contact and customer relationship management. REA has given us exceptional training and support, and our database — with the power of REA — gives us a valuable competitive edge.
Chuck Wiggin, founder of CORE network,
Wiggin Properties, LLC
Oklahoma City, O
I have been an REA user for more than 10 years. REA is the best program that I have found for people active in the commercial real estate industry. There are other programs available but I continue to stay with REA because of the support the company provides and the fact that it is a small firm. Over the years, REA has been more than happy to listen to our feedback and make changes to the program that makes our job easier. My team will continue to use REA… it is the best program that we have found.
Jeff S. Pion, winner of the MacCarthy Award for CB Ellis,
Senior Vice President, CB Richard Ellis, Inc.
Beverly Hills, CA
REA has been my software database since the early 1990’s. Using REA as a broker at Trammell Crow helped our team consistently finish in the national top producers circle and now that I am working on the ownership side; it helps our team at AMB Property Corporation track tenants and brokers associated with our 23 million square foot Los Angeles portfolio. I would recommend it to anyone that wants to perform at the highest level in commercial real estate.
Rob Antrobius, Vice President
AMB Property Corporation
I have been on REA for about 17 years, I first discovered it in Atlanta. I love the fact that I have no programming for commercial properties, everything I need is right there on one screen. It is intuitive, easy to search and let's me put tons of notes into the file. Then when I sink with my outlook and Blackberry no matter where I go in the world, I have all my contacts and most importantly the notes. My biggest problem is it is a Ferrari and I use it like a VW Beatle, meaning I have not yet begun to use all the great functionality that is there.
Steven M. Ekovich, Vice President
Specialty: Golf & Resort Properties Group
There is no doubt that REA is one of the vehicles that helped me become #2 in Marcus & Millichap nationwide! Thank you!
Evan Kristol
Marcus & Millichap
Miami, FL
If you're interested in taking your business to the next level, having the right tools is critical. REA is the RIGHT TOOL for the real estate brokerage business! Not only is it INTUITIVE when initially installed, but having Tim (the developer) do a hands-on training session in our office allowed us to be IMMEDIATELY and EXTREMELY PRODUCTIVE. Add to this the outstanding support we get when calling REA and this is by far the BEST PRODUCT in its class.
Steven Weinstock, CCIM
Marcus & Millichap
Southfield, MI
Hey guys all I can say is you're simply the best. I have been using REA for 5 years now you guys have always been there to provide quality support and the program just keeps getting better. Thanks!
Daniel Draizin
Marcus & Millichap
Plantation, FL
I have been using REA since I started in the business and have found it to be the best product out there. I talk to many agents who are using something else, but they always seem to be jealous when I tell them what REA can do. I hired an assistant six months ago and bought a laptop a month ago to increase my mobility. This however created some issues with synchronization that was foreign to me. I thought that I had a problem that could not be overcome at first. I will admit that the mistake made was totally mine. When I contacted the technical support department, I even stumped them though. When I make a mistake I do it right. They did not give up though. I was lead to Tim Creagh. Tim was leaving for a training seminar tour, so I thought that my issue would not be fixed for quite some time. I was wrong. Tim asked me to email my sync issue to him and he would work on it while on the road. The guy is incredible and very helpful. He not only worked on the issue during some very late hours, but was very patient with me. I now have a system that is fully sync friendly and thanks to Tim I did not lose any of my hours of input. REA and REA support deserve to dominate the market with that sort of customer service. GO REA. You will always get my recommendation.
Tim Selden
Marcus & Millichap
Bellevue, WA
Thank you for coming to Tampa last month and conducting your REA training session for our team. Your expertise and enthusiasm for REA motivated us to elevate our knowledge and use of the product. Now we're tackling our new "To Do" list of REA applications to take us to higher levels! Our team has used REA for over seven years, yet we continue to be impressed with the capabilities of REA. Some of the recent improvements (e.g. "Groups" and "Marketing Reports") have helped us sort our contacts and prepare our marketing reports more efficiently and quickly. Obviously the REA improvements were well thought out with the input from real estate professionals who use the software. We couldn't manage our commercial real estate data base without REA. Thanks for a great product and always being open for questions and comments.
Mark Shellabarger
Vice President, CB Richard Ellis, Inc.
Tampa, FL
I have been a user of REA for the last 7 years. I am a true believer in the program. It can handle anything a commercial real estate broker could ever want to do. When I have had suggestions on how to improve the program REA has made every effort to incorporate the improvement in to the next version of the program. There are many, many brokers in the company who use REA and find it to be a far superior product to anything else out there.
Walt Chenoweth, CCIM
Senior Vice President, CB Richard Ellis, Inc.
Ontario, CA
I have used REA for several years now and it the the best contact management software (by a long shot) that I have seen for my field. It is also very comforting to know that I can just pick up the phone and talk to any of the support team if I have a problem.
Jennifer Pierson
Vice President, CB Richard Ellis, Inc.
Dallas, TX
I wish we had started using REA 10 years ago. Having originally used ACT, Outlook and Access, nothing compares to the dynamism and flexibility of the REA platform. The query features along are enough to convince anyone using other software platforms to make the switch.
REA is taking our business to the next level!
Charles Moore, CSM
Vice President, CB Richard Ellis, Inc.
Las Vegas, NV
I have been using REA since 1996 and it has helped my business tremendously. I can't imagine not having this software. My team and I use REA as more than just a contact management program. We especially like the "History" record feature as it is very useful in tracking buyer interest for each of our listings. REA is an excellent tool and is very user friendly!!!
Laurie Lustig-Bower
Senior Vice President, CB Richard Ellis, Inc.
Los Angeles, CA
REA has always lead the field in producing the superior commercial real estate software product. Since the author is a commercial real estate professional, he understands our needs. They continually listen to the needs of commercial real estate professionals across the country, incorporating solutions to those needs into the continually improving REA product. For my business, I would trust no other product.
W. Gaines Bagby
Vice President, CB Richard Ellis, Inc.
Austin, TX
The CB Richard Ellis Private Client Group selected REA to be our primary client management platform nationally. We found REA to be fast, flexible, tailored to our industry and cost effective. Most importantly, REA has been designed to operate in a multi-user enfironment which was an essential requirement to support our shared national platform. REA has met all our expectations, has been extremely responsive to our needs and has become a great business partner as we grow and expand our business.
Glen Esnard
Senior Managing Director Investment Properties Group
Newport Beach, CA
I have been an REA subscriber and user since 1996 for both the individual and network versions. My concierge division uses REA to service customers generated from over 40 branch offices. The tech support at REA is phenomenal. Tim Creagh takes personal pride in the tech support and is engaged personally to insure a high level of customer satisfaction. REA is definitely the best contact management tool I have ever used in my 40 years in the real estate industry.
Richard A. Smith, CCIM, CRB
Chairman and CEO
Coldwell Banker United, Realtors
Bryan, TX
We started using the REA software four years ago. It has been a wonderful tool for us. Unlike Act or Outlook it is completely real estate oriented.Our clients love the different reporting tools. It is real time saver.
Thomas Naseef, CCIM
President
Coldwell Banker Commercial ETN
Las Vegas, NV
REA has become an integral part of running our commercial real estate business. All of our contacts are entered and shared throughout the company on the REA network version. This allows us to manage our projects and collect everybody's activity for a project under one central report. This software also allows us to combine the tracking of property as well as contact management. It requires some training. Our experience is that it was best to have Tim Creagh come out and train for one or two days. This shortens the learning curve dramatically and provides for much less frustration in the process. The money spent on training will pay back very quickly with even a small office using collecting their contact information and their property information. I highly recommend this product.
Steven V. Rotz, SIOR
President
Coldwell Banker Commercial Rotz Associates Inc.
York, PA
Our company, Coldwell Banker Commercial United Realty Services (formerly Gerdsen Garfield Realtors) has used REA (both the single user & network versions) for 10 yrs. It is an excellent software system for commercial real estate practitioners. It integrates the multiple, routine functions of contact management; data bases for properties, clients, vendors, sales & lease comps, buyers & owners, users; a calendar & followup/tickler system; word processing; e-mail; target marketing; financial analysis; and more. REA has made our real estate practitioners more productive and effective in serving their clients.
Stephen F. Gerdsen, CCIM, CRB, GRI
CEO
Coldwell Banker Commercial United Realty Services
Cincinnati, OH
I wanted to write you a brief note to let you know that we (Coldwell Banker Commercial American Spectrum) now launches 99% of all are correspondence and faxes through REA...with a few simple clicks of the mouse, we are able to create an historical record, not only on the specific client name that we wrote or spoke with, but as a logged history to the specific project(s) which we are working on. This allows us to be able to e-mail an itemized "Project Activity Report" to each of our clients at will, and for any specific period of time....what a tremendous tool...and easy to work.
One area that we really take advantage of in Retail Shopping Center leasing, is that we log all of our sign calls for all projects under a Project Activity Report that we entitled "Sign Calls"...this enables us to pull up a Sign Call Report for any period of time, and follow-up on these leads for various other centers. During the period of this last month alone, our Sign Call Report amounted to about 20 pages (inclusive of notes), which acquaints to about 80 prospects...this is a tremendous tool for leasing shopping centers. Additionally, most of the Multi Store chains are input into REA, and we can then pull them up by Company Name, Category, or numerous other criteria. Since our simple utilization of REA as a Retail Leasing Tool, I can personally keep four people busy (and productive making money), on the leads that formally just reached the Trash Can. Pretty exciting progress...thank you for all your efforts...REA is GREAT.
Terry F. Parker
Director of Retail Leasing and Development
Coldwell Banker Commercial American Spectrum
Newport Beach, CA
As a previous user of the CoStar Ares database, converting our database to REA was extremely complicated. Im impressed that the owner of the company personally spent countless hours to insure that all our data transferred accurately. Since then every issue addressed to tech support has been resolved promptly. Im pleased that REAs interface is intuitive and easy, yet is powerful enough to offer functions that our power users need. The main compliment I hear from all our agents is: We can tell that REA was created by a real estate practitioner, not just a computer programmer.
Rick Canup, CCIM
Chief Executive Officer
Coldwell Banker Commercial Rick Canup Realtors
Lubbock, TX
The Salt Lake City Coldwell Banker office has been using REA for about 3 years now. It has become the most useful tool we have ever used in being more productive and organized. We have tried many other programs in the past and we have found that REA is the best product out there for real estate agents. REA founders and staff have a special understanding for what commercial agents need to make their business work; they have applied their knowledge to their product leaving us as agents with more time to work with our clients and close more deals. Whether you use REA occasionally or religiously, it works for everyone with very positive results. REA has simply become something this office could not do without.
Gary Mangum
Principal Broker/Managing Director
Coldwell Banker Commercial
Salt Lake City, UT
"We use REA as the spring board for our entire brokerage operation. The real benefit comes from the ability to reuse your data over and over. REA's ability to integrate the function of writing correspondence, sending marketing materials, preparation of reports for clients and record archive retrieval is unsurpassed to my knowledge. As a full service real estate company we must marry the many disciplines needed everyday and do so in a fashion which is as seamless as possible. REA has designed a product which has the features we need to maintain a competitive advantage. REA's experience in the real estate market allows them to provide what we really need, and their open ears approach to the ever changing needs of our industry has allowed them to keep on the leading edge of these trends in their product upgrades."
Dawson Davenport, President
Coldwell Banker Commercial American Spectrum
Newport Beach, CA
Our firm hired an intern for one full summer and populated both REA and other products with people and properties. We used them side by side for about 2 months. We chose REA without a hesitation. REA was found to be truly interrelational whereas others purported to be but actually were not. REA seamlessly connects people to multiple properties. While other systems are overlays on contact management data bases that were not designed to handle properties REA was designed from the ground up to handle Commercial Real Estate needs. We found many happy REA users but were only able to find unsatisfied customers for the other products. The training and support from REA has been excellent as well. I am not aware of another product on the market that will work any better for my business.
Walt Clements
Vice President, Senior CCIM Instructor
Principal Colliers Turley Martin Tucker
Kansas City, MO
I have been using REA for over 15 years. It is the most powerful and useful contact management software available in the commercial real estate business. We use it religiously. It is the lifeblood of our business and an invaluable tool for tracking deals, properties, investors, and contacts for every aspect of the commercial real estate business. You can not be in the commercial real estate business and be successful without using REA 9.
Kevin Van Voorhis, CCIM
Senior Vice President Colliers International
Walnut Creek, CA
Many thanks for your efforts to work with my team in finding better ways to utilize REA. It is the most effective, productive and interactive tool available in the market today. Your personal service makes the difference from your competitors.
Jeffrey R. Bender SIOR, CCIM
Principal Colliers Turley Martin Tucker
Cincinnati, OH
REA does it all for a commercial real estate professional. It seamlessly integrates your real estate data bases, word processor and financial tools. This frees you up to work the phones and focus on developing and maintaining strong client relationships.
Gunder Creager
Senior Vice President, Colliers International
San Diego, CA
What I use every day in REA is the Call Timer-which makes it easy for me to track my calls by creating a history for each call. Then, that history is connected to the marketing report-which my investors really appreciate. That one feature has made me money by keeping my clients up to date.
Craig E. Hill
Senior Vice President, Grubb & Ellis Company
Seattle, Washington
I have used REA for many years, and have seen the program evolve and substantially improve its capabilities. I have sought for years to take a few extra days and further acquaint myself with the features that have been recently added. I have been likewise pleased with the service I've received from Tech Support, with the best news being that I haven't needed it that often!
Jeff Hartland
Grubb & Ellis
Phoenix, AZ
We just wanted to express our thank you's for a wonderful training session. We are excited to get started on REA 9 and conquer the world...company by company!
Chris Hobson, Robert Kuzman, Andrew Ewald, Derek Applbaum, Lisa
Engel
Grubb & Ellis
San Diego, CA
In our business time is of the essence. REA is so efficient and effective with a couple clicks it just makes me look grand and it's amazing versatility is incredible! My favorite feature is linking one database to another allowing me to display landlords, PM agents, owners, prospects, all within one screen. When I used Act I spent to much time scrolling or trying to customize it and still it lacked the capabilities I needed. I also found that after inputting a couple thousand contacts it was time very slow. REA simplifies everything and I have never had to get out a Manual. When I called for initial technical support I was amazed with the efficiency and patience's the techs had with me.
What can I say, I am one happy camper with REA.
Clarisse R. Houar
Transactional Advisor Grubb & Ellis|CBI Inc.
Hawaii
I start each day opening REA 9 and ending each day closing REA 9. Keeping track of business at hand, sorting information effortlessly, selecting contacts, arranging both outgoing and incoming emails, multiple contact/property manipulations, even making mailing labels and such couldn't be easier. Investing in REA 9 has been hands down the best commercial real estate business decision I have made concerning contact and database management.
I have spent numerous hours researching your product before making the purchase. One of the deciding factors was the support your team provides. Upon contacting many of the users found on you testimonial page of the REA website, my findings and conclusions were only reinforced by the boasting comments of these current users of your product. REA 9 is very easy to navigate and comprehend coupled with the technical support available from your team should a question arise, I know you are a quick phone call away. The value of that service reflects on the quality of your product and the sincerity of making those who purchase successful end-users. The value received relative to the price paid makes this product the best of its kind.
In closing…you are leaving money on the table if you do not own and operate your commercial real estate business using this product!
Brent W. Sears
Asset Development Services, NAI Bergman
Cincinnati, Ohio
Carmine Inserra
NAI, Long Island
“The introduction of REA to our office has given our brokers an excitement and a belief that this will help them make more money.
Angie Figg
NAI, Olympia
“The process of implementing REA as our company-wide contact property database has been a smooth transition thanks to Tim Creagh and the technical support team. They openly listen to our needs and the needs of other commercial real estate professionals across the country, incorporating solutions to those needs into the continually improving REA product.
Michael Firsich
NAI, Olympia
“REA 9 keeps me organized better than any other contact database I have used in the past
Matt Lanfgeldt
NAI, Olympia
“We’ve found REA very beneficial in having the ability to track events to a specific property/contact. If you’re working on multi-tenant office leasing on a medium-large scale the tool is almost a necessity. Our reporting to owners has become much easier and streamlined with the implantation of REA
Rich Forslund
NAI, Olympia
“We just started using the REA software and it has been a wonderful tool for us. Unlike Act or Outlook it is completely commercial real estate oriented. The different reporting tools make communication with your client much easier. It is a real time saver and great addition to our suite of professional products
Chad Versluis
NAI, West Michigan
“The connectivity to Outlook - linking emails and documents to contacts is very helpful.
Dave Smies
NAI, West Michigan
“We find that the data in our database is more usable than in Act.
Jim Decker
NAI, West Michigan
“Linking for reporting purposes is very beneficial when dealing with clients.
I just wanted to let you guys at REA know that I live and die on your program. I support a family of 5 very nicely and your program helps me do it by organizing and perfecting my Real Estate skills. I don't know how any Broker or Agent can be competitive in today's Real Estate market without your program. Also much thanks to your support staff. They have always been extremely helpful and courteous. Thanks.
Frank Adler
Senior Vice President, Lee & Associates Commercial Real Estate
Newport Beach, CA
I have used REA since 1989 and feel it is by far the best software program available for the real estate professional.
Bill Shrader, Vice President
Burnham Real Estate Services
La Jolla, CA
